Overview

Ferskov LLC is a privately owned company registered in the state of Delaware in the United States of America. Its portfolio owns and operates the following companies within the Travel & Hospitality genre;

Vuitton Travel
EGYPT Tourism USA
Grand Egyptian Museum USA
JORDAN Tourism USA
OMAN Tourism USA
TURKEY Tourism USA
MOROCCO Tourism USA

Together, these companies set the standard in Luxury Private Custom-Designed Travel and are widely recognized as an industry leader for their creativity, their values, and their pioneering approach to bespoke travel.

Reservation and Payment Schedule

ANY PAYMENT MADE TO FERSKOV LLC CONSTITUTES THE TRAVELER’S ACCEPTANCE OF THE TERMS AND CONDITIONS SET OUT HEREIN AND IN MORE SPECIFIC PRE-TRAVEL DOCUMENTATION, INCLUDING THE PASSENGER INFORMATION FORM.

A deposit of 25% per person is required to hold the confirmation and is due within 5 days of receipt of confirmation and invoice. You may pay your invoice in full at the time of reservation. Doing so will guarantee no price fluctuations. All prices are subject to change without notice until paid for in full at which point, the Ferskov LLC Price Guarantee comes into effect.

Final payment is due 90 days prior to departure. Reservations made within 90 days of departure are to be paid in full immediately. Ferskov LLC accepts all major credit cards. All prices shown reflect a 3.5% discount for cash/certified check/money order/bank transfer payments.

Cancellation of travel arrangements

Cancellations will only be accepted in writing and will become effective on the date of receipt by Ferskov LLC. Written (mailed) cancellations and/or email cancellations will suffice. Verbal cancellation will not be considered. Cancellations received by Ferskov LLC are subject to the following fees as set out below.

Cancellation Fees Per Person

91 days or more prior to departure, a $500 p/p processing and handling fee will be forfeited

90 ā€“ 61 days prior to departure 25% p/p of the total program price

60 ā€“ 31 days prior to departure 50% p/p of program price

30 days prior to departure or less 100% p/p of program price

This excludes any penalties applied by the airlines over which we have no control.

Refunds will be processed immediately and returned to the passenger by check via overnight mail. We do not process refunds to credit cards as we will not absorb the processing costs charged by the credit card companies.

Partial Room Cancellation

Should a traveler cancel or terminate a journey (for any reason) and a roommate remains behind, an additional supplement may apply to the price for the remaining traveler to occupy single accommodation. This is up to the discretion of the hotel property and any additional payments must be made onsite. Ferskov LLC will not assume responsibility for such payments under any circumstances and our chosen partners are appropriately advised.

Cancellation Charges for Extra Services

Additional hotel nights and other extra services booked in connection with Ferskov LLC programs are subject to specific cancellation penalties. That information will be provided at the time of booking and noted on the traveler’s invoice.

Claims and Refunds

Refunds are not considered for any purposely missed services, except for verifiable extenuating circumstances. Please see our Limits on Ferskov LLC‘s Responsibility clause below. For verifiable claims to be considered, they must be received in writing within 30 days of the termination of the program and be accompanied by supporting documentation and/or a statement from the local destination company verifying the claim. Any adjustment considered will be based on the actual price of the services involved and not on a per diem basis.

Adjustments will not be made for unused sightseeing trips or meals. Ferskov LLC will not accept any liability for any claims that are not received within 30 days of the termination of your travel program.

FERSKOV LLC – General Terms and Conditions

Download our General Terms and Conditions in PDF format here

Need help?

Contact us at ferskov@ferskov.com for questions related to refunds.